MPX offers a complete suite of technical services and post-sales support. 

Technical Support

MPX offers the technical support services required to design, install and service your wireless data infrastructure system. Members of the MPX Technical Support Team are experienced wireless network installers extensively trained by our equipment manufacturers. Phone and on-site support is available for path analyses, line-of-sight verification, physical site survey and frequency licensing coordination.

Post Installation Support 

MPX Wireless Systems are highly reliable and, when installed by MPX Technical Support personnel, can be warranted for up to 5 years of use. MPX offers a range of post-installation support plans for users requiring additional levels of protection.  An MPX Link Assurance Plan guarantees that, in case of a radio link problem, an MPX Technical Support Team member will be on-site within a specified time with replacement equipment to re-establish the link and restore service to the network.  Under the Plan, all costs incurred to support the link, including an annual link inspection, are the responsibility of MPX.

Training Support

The MPX Technical Support Team offers on-site sales and technical training programs that can be customized to meet a user’s needs. Link operation training is also included as part of any installation performed by MPX.

Network Operations Center

MPX employs a variety of tools to perform real time monitoring, collecting of statistical information to perform trends analysis, and remote maintenance of the units employed in the wireless links.